Before we begin, let us say “Thank You”.

Two simple words that don’t get used enough. At CCS we know you have a choice. I’m a small business owner and I know you have a choice. So thank you for considering CCS for your technology solutions needs. We appreciate the fact that you’ve taken time to visit our website, or to speak with one of our technology professionals about your needs. I have always appreciated the opportunities that our customers have given us, and have never taken them for granted, but this recession, in particular, has reminded me of the importance of humility and being thankful for every opportunity we’ve been given.

I started CCS because I believed that every business deserved the attention, respect, and level of performance that is often only afforded to the largest clients. When we were running our first company, we felt what it was like to be given poor service, simply because we didn’t have a huge budget, and we promised ourselves then that if we ever had the opportunity to provide IT services, we’d do things differently, to give every customer excellent service. Service providers (like CCS) obviously must make a profit, but that doesn’t mean that when we’ve allocated time to focus on your needs, that you should expect anything less than excellence from us. We know that we must conduct ourselves with integrity, in a manner that earns your trust and your business. We believe that your experience with CCS must be consistently excellent, consistent, and predictable.

As I was growing up, I had the opportunity to work for Corporate America, Where I provided services to some of the largest companies in the world, as well as observe how these world-class companies operated. I believe that these experiences helped to shape my perspective that all customers deserve excellent service, with predictable consistency, and that their experiences must be consistently great. Too often, excellent service has a direct correlation to how much you spend, or how big your business is, and I feel strongly that approach is misguided. CCS is our effort to build the proverbial better mousetrap.

I also want you to know that when you do business with CCS, you are reinvesting in your own communities. All of our employees live here – no offshoring or outsourcing here at CCS. So when you spend money with CCS, the money stays here.